Privacy Policy

1. Introduction

This Privacy Policy describes how Ujiara (“we”, “our”, or “the Platform”), operated in partnership with AH&V Software Private Limited, collects, uses, and safeguards information when you visit ujiara.com or use any of our digital scripture, calendar, or community tools.

2. Information We Collect

We collect only minimal information that you voluntarily provide to us, including:

• Contact & Feedback Information: Name, email address, phone number, and message content submitted through our contact and feedback forms.
• Ardas Seva Requests: Devotional prayer requests submitted with the recipient’s name, family details, and prayer intentions.
• Technical & Log Information: Standard, non-identifying server logs (browser type, operating system, pages visited, and timestamps) solely used for security and performance optimization.

3. Sacred Confidentiality of Ardas Seva

We understand that an Ardas is a deeply personal, sacred prayer offered before Sri Guru Granth Sahib Ji. All Ardas requests submitted to Ujiara are treated with the highest level of reverence and discretion. Details provided for prayers are only accessible to authorized Panthic moderators and Granthi Sahibs responsible for performing the seva, and are never made public without explicit permission.

4. How We Use Information

The information we collect is strictly used to:

• Respond to your inquiries, suggestions, and support requests.
• Facilitate the processing of Ardas Seva submissions.
• Ensure the uptime, security, and continuous improvement of the website.
• Analyze anonymous traffic trends to better serve the global diaspora across regions.

5. Cookies & Local Storage

Ujiara uses minimal, essential cookies and browser LocalStorage solely to improve user experience — such as remembering audio volume preferences, font size selections for Gurbani recitation, or dark mode settings. We do not employ third-party advertising tracking cookies or behavioral profiling tools.

6. Data Security & Engineering Standards

Our platform is engineered and maintained by AH&V Software Private Limited using industry-leading security practices, including TLS/SSL encryption, secure database configurations, firewalls, and regular security reviews to protect your data against unauthorized access.

7. Your Rights

You have the right to request a copy of any personal details you have provided to us, or to request the deletion or amendment of your contact inquiries and Ardas history. To make such a request, please contact our team.